For second-home property managers

Concierge property care, beautifully organized.

EstateTend gives managers one calm place for property visits, photo documentation, vendor coordination, and owner communication — and gives owners a clear window into everything happening at their home.

Onboarding managers now · we will set your workspace up with you

The EstateTend manager dashboard: five properties under management, upcoming arrivals and departures, and open service requests

The problem

The work is excellent. The paper trail is a group text.

Most second-home managers are running a genuinely high-touch service out of a spreadsheet, a camera roll, and four separate message threads per owner. The care is real — but the owner three time zones away can't see it, and neither can you when it's time to write the invoice.

Photos live in your camera roll, not in the property's record
Owners text, email, and call — the same question, three ways
The furnace filter schedule is in someone's head
Monthly reporting means rebuilding it by hand, every month
Every new owner makes all of the above worse

Everything in one place

Run your portfolio without the spreadsheet sprawl.

Every feature below is on every plan. Tiers differ only by how many properties you manage.

Visits & photo documentation

Schedule routine, seasonal, and pre-arrival visits. Work a checklist on your phone, capture timestamped photos, and the owner sees the record the moment you finish.

Service requests, start to finish

An owner asks for something. You propose the work, they approve it, you schedule it — and every step stays on one thread instead of scattered across texts.

Vendors, appliances & documents

The plumber, the water-heater model number, the warranty PDF, the gate code. Everything about a property in the place you actually look for it.

Service intervals & reminders

Filter changes, chimney sweeps, septic inspections, warranty expiries. Set the interval once and EstateTend tells you before it lapses.

Monthly owner statements

Automatic, white-labeled PDF statements per property — the kind of reporting that usually takes a weekend of spreadsheet work.

Your brand, not ours

Your logo, your colors, your own workspace address. Owners sign in to your company. EstateTend runs quietly underneath.

How it works

Set up in an afternoon.

Add your properties

Address, access details, appliances, vendors, and the service intervals that matter. Import as you go — you do not need it perfect on day one.

Invite your owners

One email each. They land in a dashboard branded to your company, with nothing to install and nothing to pay.

Work the way you already do

Visit the home, run the checklist, take the photos. The owner-facing record writes itself while you work.

See it in action

The actual product, not an illustration.

Real screens from the product, running a demo portfolio — not mockups, and not a customer’s data.

The EstateTend calendar showing visits, service due dates and owner stays across a month

One calendar for the whole portfolio

Scheduled visits, service due dates, and owner stays on a single month view — colour-coded, filterable by property, and subscribable from your own calendar app. This is what "is anyone at the house on the 14th?" should take: two seconds.

The service request queue with pending, awaiting-approval and scheduled items

Requests that move, visibly

An owner raises a request. You attach a vendor, a cost and a date, and it goes back for approval. They approve; it schedules. Every request sits in exactly one status that both of you can see — instead of in a text thread you have to reconstruct.

A property record with tabs for activity, visits, vendors, appliances, documents and service intervals

Everything about a house, in one record

Access details, appliances and their warranties, documents, vendors, service intervals, and the full visit history — behind one address. Still there in five years when the water heater fails and someone asks who installed it.

The owner side

Your owners get the part they actually want: to stop wondering.

Every owner you invite gets their own dashboard — branded to your company, free to them, forever. It is the difference between "I'm sure it's fine" and knowing.

What owners see →
See every visit, with photos, without having to ask
Message their manager on one thread per property
Request work and watch it through to done
Read a clear monthly statement
Know when the house is being looked after — and when it is not

Owners are never billed by EstateTend. Access is invite-only, and only for the properties their manager assigns to them.

New — iPhone app

Property management on the move.

A native iPhone app for managers and owners both. Messages, requests, the calendar, and visit photo capture — with push notifications so nothing waits for someone to check a browser.

A message thread between an owner and their property manager in the EstateTend iPhone app

One thread per property — no more lost texts

The EstateTend iPhone app calendar in agenda view, showing visits, service dates, and owner stays

Visits, service dates and stays on one calendar

The service request list in the EstateTend iPhone app, with status filters

Requests you can actually follow

Pricing

Every feature. Every plan.

No feature gating, ever. A manager with one home gets the same complete platform as a firm with a hundred. The only thing that changes is the property count.

From $149/mo · owners never pay

Ready to elevate your service?

We are onboarding managers one at a time right now, so every workspace gets set up properly. Tell us about your portfolio and we will take it from there.